Gustopo, Dayal, Sri Indriani, and Sanny Andjar Sari. “KAJIAN PERCEIVED SERVICE QUALITY TERHADAP KEPUASAN MAHASISWA UNTUK INDUSTRI JASA PERGURUAN TINGGI DI KOTA MALANG”. Industri Inovatif : Jurnal Teknik Industri 3, no. 1 (February 20, 2013): 1-7. Accessed July 16, 2026. https://mail.ejournal.itn.ac.id/industri/article/view/1253.